Privacy Policy — Haque & Sons Ltd.

What Information We Collect

We collect personal information in the following ways.

Information You Provide to Us Directly

When you contact us through our website contact form, send us an email, or call our office, you may provide us with personal information including your name, your email address, your phone number, your company name and job title, your vessel details or fleet information, your enquiry details and any attachments you send, and your CV and maritime certifications if you are applying for a seafarer or shore-based position.

Information We Collect Automatically

When you visit our website, we may automatically collect certain technical information including your IP address, your browser type and version, your operating system, the pages you visit on our website, the time and date of your visit, the referring website address if you arrived from another site, and your approximate geographic location based on your IP address.

This information is collected through standard web server logs and analytics tools and is used to help us understand how our website is being used and to improve our content and services.

Information From Third Parties

We may occasionally receive information about you from third parties such as maritime industry directories, referral partners, or professional networking platforms. We only use such information where we have a legitimate reason to do so and where the information was provided to us in a lawful manner.

How We Use Your Information

We use the personal information we collect for the following purposes.

To respond to your enquiries about our crew management, ship agency, port agency, freight forwarding, vessel sales and purchase, maritime training, and marine travel services. Link: /services/crew-management/

To process seafarer job applications and shore-based career applications and to contact suitable candidates for interview. Link: /career/

To manage our business relationship with you if you are an existing client, principal, or business partner.

To send you information about our services, news, and updates if you have given us permission to do so or if we have a legitimate business interest in doing so.

To improve our website, our content, and our services based on how visitors use our site.

To comply with our legal obligations under applicable Bangladesh law and international maritime regulations.

To protect our legitimate business interests and the interests of our principals, seafarers, and staff.

Legal Basis for Processing Your Data

We process your personal data on the following legal grounds.

Contractual necessity — when processing is necessary to fulfil a service contract or to take steps at your request before entering into a contract, such as responding to a crew management enquiry or processing a seafarer application.

Legitimate interests — when we have a legitimate business interest in processing your data that is not overridden by your rights and interests, such as improving our website or maintaining our business relationships.

Legal obligation — when we are required to process your data to comply with applicable law, including Bangladesh data protection requirements and international maritime regulations.

Consent — when you have given us your explicit consent to process your data for a specific purpose, such as receiving marketing communications from us. You may withdraw your consent at any time by contacting us at haqsonsctg@haqsons.com

How We Share Your Information

We do not sell your personal information to third parties under any circumstances.

We may share your personal information in the following limited circumstances.

With Our International Offices and Partners

Haque & Sons Ltd. operates representative offices in Japan, Canada, Myanmar, Pakistan, and the United States. We may share your information with these offices where necessary to respond to your enquiry or to deliver services to you.

With Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, managing our communications, or delivering our services. These providers are required to handle your data securely and only for the specific purposes we authorise.

With Shipping Industry Partners

If you are a seafarer applicant, we may share relevant details of your application with our principal shipowners and ship managers where necessary for crew placement purposes. We will only do this where it is relevant to your application and where doing so is consistent with the purpose for which you provided your information.

With Regulatory and Legal Authorities

We may disclose your personal information to government authorities, port authorities, immigration authorities, or other regulatory bodies where we are legally required to do so under Bangladesh law or international maritime regulations, including DG Shipping Bangladesh requirements, STCW compliance obligations, and MLC 2006 requirements.

In Business Transactions

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the relevant parties as part of that transaction. We will notify you of any such change where required by applicable law.

How We Protect Your Information

Haque & Sons Ltd. takes reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures include secure email communication for all personal data exchanges, restricted access to personal data within our organisation on a need to know basis, regular review of our data storage and handling practices, and secure disposal of personal data that is no longer required.

Our ISO 9001:2015 certified quality management system, audited by DNV, includes procedures for data handling and information security as part of our broader operational quality framework.